The access and use of this website are subject to the general conditions of use set out below.

These conditions of use contain legal information on visiting and using the website, a statement on intellectual property rights and a reference to the regulations on respect for privacy.

Please read these conditions of use carefully before visiting the website or using it in any way. By proceeding to visit the website or making use of it in any way, you expressly indicate that you acknowledge and accept these conditions of use.

If when reading these conditions you discover elements which concern you or with which you do not agree, please do not visit or use the website.

This website www.stuv.com has been put online by S.A. STUV (hereinafter referred to as: « STUV »).

Banque Carrefour des Entreprises n° 0423.958.294.

Headquarters: rue Jules Borbouse, 4 à 5170 Bois-de-Villers (Belgium).

Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Téléphone : 00 32 81 43 47 96

Fax. : 0032 81 43 48 74

These conditions of use set out the conditions under which STUV provides you with access to its website and the services it offers.

STUV takes the greatest care to ensure the quality of its website in terms of both content and navigability.

STUV makes every reasonable effort to ensure the website contains accurate and up-to-date information.

If STUV is notified of any errors or inaccuracies on its website, all reasonable efforts are made to rectify these as soon as possible.

However, STUV is unable to guarantee that the website is up-to-date and does not contain any errors at all times and under all circumstances.

As a user, you undertake in particular to :

If STUV ascertains or reasonably suspects that you have infringed the above-mentioned provisions, STUV will be entitled to prevent you from accessing the website without prior notice.

You guarantee the truthfulness and accuracy of the information you provide on the website.

STUV makes every effort to ensure uninterrupted availability of the website (accessible 7 days a week, 24 hours a day) as well as limiting any inconvenience caused by technical faults. However, STUV cannot exclude the possibility of detrimental technical actions or unauthorized interventions or the possibility of the website being infected by viruses. STUV is not obliged to provide continuous and uninterrupted access.

As a result, STUV cannot be held liable for malfunctions, errors, incidents and problems which may result from general use of the website or the website of a third party to which it makes reference.

STUV also reserves the right to interrupt access to the website at any time and without prior notice to rectify any technical or operational faults.  Such interruptions are also necessary to carry out modifications and improvements to the website as well as to ensure regular technical maintenance and the updating of information. STUV may not be held liable for any damages suffered in the event of such an interruption, which STUV will nevertheless attempt to limit.

Without prejudice to its right to claim damages, STUV also reserves the right to prevent users from accessing part or all of the site at any time and without prior notice because of illegal and/or potentially harmful actions and in particular for the following reasons: non-adherence to these conditions of use or general conditions of sale, use of the site for illegal purposes or purposes which are contrary to good practices or which compromise the integrity, security or reputation of the website.

The user acknowledges that STUV is the sole holder of all intellectual property rights on the website as well as all elements that make it up, in particular, but not exclusively, photographs, text, images, trademarks, logos, drawings and designs, layout and IT programs. All of the elements of the site are themselves protected by the respective law and legislation applicable to them, in particular copyright law, trademark law and design rights.

No rights of any kind, in particular intellectual property, are granted to the user owing to the fact that he has visited the website.  You are only authorized to access the site, consult its contents and use the services provided in a normal way.

You may visit the website and download information, take note of the said information and use it within the scope of the services provided on the website.

Any extraction and/or reuse of all or part of the website or one of its elements, in whatever form, by whatever means and irrespective of the objective pursued, is strictly prohibited without prior written authorization from STUV.

Any authorized use of the information carries with it the obligation to mention, visibly and clearly, the source of the information.

This covers any partial or complete reproduction, representation, utilization, adaptation, modification, incorporation, translation or marketing, irrespective of the means or platform (hard copy, digital), of the site and the elements which make it up.

The creation of hypertext links to the STUV site is prohibited without prior written consent.

STUV is not responsible for hypertext links created from the websites of third parties to the STUV site nor the content of such sites which it does not verify or own.

The website may contain links to the websites or web pages of third parties. STUV does not exercise any influence over the content of such sites and/or pages and therefore assumes no responsibility for their content under any circumstances. If we are notified of the presence of potentially harmful content on a link, the link concerned is immediately examined and deleted if necessary.

Accessing these sites is at the user's own risk and he/she recognizes that they may be subject to other conditions of use and other privacy and general regulations which are different to those which apply to the STUV site. STUV is not responsible for these websites adhering to applicable legislation and regulations.

The site is available in French, English, Spanish, German, Italian, Dutch and Portuguese. The website language depends on the language of your web browser. If the language of your web browser is not one of these languages, the website language will be French. You can change the choice of language on every page via the drop-down menu in the top left-hand corner.

STUV reserves the right to amend, correct or withdraw information and tariffs provided on the website at any time without prior notice.

These conditions of use apply during the session when the user uses the STUV website. STUV reserves the right to amend these conditions of use at any time with users being informed of such amendments via the website. The conditions of use which apply for the entire session when the user uses the STUV website are those set out on the website when the user accesses it, without prejudice to STUV's right to apply new conditions put online during the session if it favours these.

STUV will inform the user of the modification mentioning the date of the last modification on the website and the latest version available.

As a user, you accept that you use the website and the information it contains exclusively at your own risk. The website and all information it contains are made available without any guarantee being provided.

Without gross or intentional negligence, STUV and its staff shall not be liable for direct or indirect damage of any kind (including loss of revenue, charges for obtaining an equivalent product or service or loss of opportunity) caused to the user as a result of use of the website or the impossibility of using it irrespective of the reaso.

STUV will not assume liability for any disadvantages suffered as a result of incorrect, inaccurate or missing information or a lack of clarity on the STUV.COM website or on a third-party website to which it makes reference. You also accept that the downloading and use of information is carried out of your own accord and under your own liability. You are solely responsible for any damage caused to your computer and any loss of data resulting from the downloading or use of information.

STUV and its staff shall not assume liability for any direct or indirect damage caused by the transmission of viruses, despite protection measures provided for this purpose, the interruption of access to the website owing to the disconnection of telecommunication lines or connection problems, unauthorized access to the website by third parties and the resultant consequences or the occurrence of any act of force majeure.

The user assumes full responsibility for the adequate protection of his IT equipment and takes the necessary provisions to protect it and the data it contains.

The invalidity of one or more provisions of these conditions of use does not affect the validity, applicability and binding nature of the other provisions. If one or more provisions are judged or declared invalid on the basis of a law, regulation or definitive judgement by a competent court, the validity and scope of the other provisions will remain intact. The invalid provision will be replaced by a new provision which will aim to replicate as far as is possible the initial objectives of the invalid provision.

The use of the STUV website and these conditions are subject to Belgian law.

The Belgian courts and tribunals of the judicial district of Namur will have sole jurisdiction in any disputes concerning the application or interpretation of these conditions.

We take the greatest care to protect the personal data which you provide to us. You will find our rules on the protection of personal data here.

To contact us :

If you require further explanation or clarification of these conditions of use, please contact STUV:

Tel: 00 32 81 43 47 96

Fax: 0032 81 43 48 74

Email : This e-mail address is being protected from spambots. You need JavaScript enabled to view it

We make every effort to resolve misunderstandings, complaints and technical or operational problems concerning the website and the quality of its contents within a reasonable period.

Updated on 3 October 2011