What the statutory and extended warranty cover
Stûv offers end users an extension to the statutory warranty, subject to the applicable conditions below .
Applicable conditions for the extended warranty
To benefit from this extended warranty in time, you will need:
Only forms that have been filled in correctly will be taken into account.
You will then receive your Stûv warranty certificate, by email to the address provided. Make sure you keep this document safe. If you have any problems with your stove, contact your reseller. You will need to present this certificate to them for your extended warranty to be implemented.
The benefit of the right to an extended warranty will be subject to the fulfilment of the application conditions and the accuracy of the information provided to Stûv. Stûv reserves the right to demand the sales invoice issued by the reseller from the end purchaser as proof of purchase to benefit from the warranty.
|Cover||Statutory warranty period||Total extended warranty periode|
|Body of the stove, burner||2 years||3 years|
|Original electrical components (engines, fan, thermostat, switches, wiring)||2 years||2 years|
|Other items covered by the warranty (pellet feed screws and tubes, door mechanism, hinges, clasps)||2 years||3 years|
The warranty begins on the date of the original sales invoice issued by the seller to the purchaser
Stûv stoves are guaranteed against:
The warranty does not cover:
The warranty is limited to a replacement of the items acknowledged as being faulty, excluding the costs associated with the replacement, damages and interest. The replacement parts provided (excluding parts that are not covered) are guaranteed until the stove warranty expires (statutory or extended if applicable), or for a period of 2 years if the stove warranty has expired.